Sauti Za Wananchi “Voice of the People”: Patient's Satisfaction on the Medical Wards at a Kenyan Referral Hospital
Language:
English
Series/Journal Title:
Pan African Medical Journal
Volume:
18/8/2014
Copyright:
2014
Description:
Patient’s satisfaction is one indicator of healthcare quality. Few studies have examined the inpatient experiences in resource-scarce environments in sub-Saharan Africa. This paper examines patient’s satisfaction on the public medical wards at a Kenyan referral hospital, we performed a cross-sectional survey focused on patient’s satisfaction with medical information and their relationship with staffing and hospital routine. Ratings of communication with providers, efforts to protect privacy, information about costs, food, and hospital environment were also elicited. [adapted from abstract]
Subject
Geographic Focus
Resource Type
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