Measuring Client Satisfaction and the Quality of Family Planning Services: A Comparative Analysis of Public and Private Health Facilities in Tanzania, Kenya and Ghana


 
Language:

English

Authors:

Hutchinson PL, Do M, Agha S

Series/Journal Title:

BMC Health Services Research

Volume:

11

Issue:

203

Copyright:

2011

Pages:

36

Description:

This analysis seeks to quantify differences in the quality of family planning (FP) services at public and private providers in three representative sub-Saharan African countries (Tanzania, Kenya and Ghana), to assess how these quality differentials impact upon FP clients’ satisfaction, and to suggest how quality improvements can improve contraceptive continuation rates.
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Subject

Geographic Focus

Resource Type

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