Participatory Supervision with Provider Self-Assessment Improves Doctor-Patient Communication in Rural Mexico


 
Language:

English

Author:

Kim YM et al.

Publisher:

Quality Assurance Project

Series/Journal Title:

Operations Research Results

Pages:

31

Description:

In this setting, physicians were already making site visits to clinics to monitor technical standards of care. An intervention was designed to reinforce doctors’ interpersonal communication (IPC) training. Under the intervention, doctors received IPC job aids, self-assessment forms, and tape recorders. They taped themselves during consultations and assessed their skills from the recordings, using the forms and in consultation with their supervisors. The self-assessment form and the supervisor assessment form were modified to be reproduced in this report. [publisher’s description]

Subject

Geographic Focus

Resource Type