Participatory Supervision with Provider Self-Assessment Improves Doctor-Patient Communication in Rural Mexico
English
Quality Assurance Project
Operations Research Results
2002
31
In this setting, physicians were already making site visits to clinics to monitor technical standards of care. An intervention was designed to reinforce doctors’ interpersonal communication (IPC) training. Under the intervention, doctors received IPC job aids, self-assessment forms, and tape recorders. They taped themselves during consultations and assessed their skills from the recordings, using the forms and in consultation with their supervisors. The self-assessment form and the supervisor assessment form were modified to be reproduced in this report. [publisher’s description]
Subject
Geographic Focus
Resource Type
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