Lean Management in the South African Public Health Sector: A Case Study
Language:
English
Series/Journal Title:
South African Health Review
Volume:
2013/2014
Copyright:
2014
Pages:
10
Description:
This chapter gives an account of one relatively modest but effective intervention in an orthopaedic outpatient clinic at the New Somerset Hospital (NSH) in Cape Town in 2013. This project aimed to reduce patient waiting times in the clinic, and improve patient satisfaction.
Subject
Geographic Focus
Resource Type
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