Licensure, Accreditation, and Certification: Approaches to Health Services Quality
Language:
English
Publisher:
Quality Assurance Project
Copyright:
1999
Pages:
62
Description:
This monograph provides a brief overview of several aspects of quality assurance, including its cost-effectiveness and its feasibility in less developed countries. The monograph describes the dimensions of quality, the four principles of quality assurance, the QA process, and key activities in the development of a QA program. Activities/tools: QA cycle (since replaced by the QA triangle); analytical tools, including the cause and effect (fishbone) diagram, flowchart, and systems model; statistical and presentation tools, including the run chart, histogram, check sheets, pareto chart, scattergram, and control chart. [publisher’s description]
Subject
Resource Type
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