Human Resources Management

Hepatitis B and Liver Cancer Knowledge and Practices among Healthcare and Public Health Professionals in China: a Cross-Sectional Study

Chronic hepatitis B virus (HBV) infection is the leading cause of liver disease and liver cancer and a major source of health-related discrimination in China. To better target HBV detection and prevention programs, it is necessary to assess existing HBV knowledge, educational resources, reporting, and preventive practices, particularly among those health professionals who would be responsible for implementing such programs. [from abstract]

Primary Health Care Supervision in Developing Countries

The objectives of this article were summarise opinion about what supervision of primary health care is by those advocating it; compare these features with reports describing supervision in practice; and to appraise the evidence of the effects of sector performance. [adapted from summary]

Effects of Computerized Clinical Decision Support Systems on Practitioner Performance and Patient Outcomes: Methods of a Decision-Maker-Researcher Partnership Systematic Review

The objective of this research was to form a partnership of healthcare providers, managers, and researchers to review randomized controlled trials assessing the effects of computerized decision support for six clinical application areas: primary preventive care, therapeutic drug monitoring and dosing, drug prescribing, chronic disease management, diagnostic test ordering and interpretation, and acute care management; and to identify study characteristics that predict benefit. [from abstract]

Realist Evaluation of the Management of a Well-Performing Regional Hospital in Ghana

This article uses the realist evaluation method to determine the effect of human resource management on hospital performance using a regional facility in Ghana.

Employment Integration of Nursing Graduates: Evaluation of a Provincial Policy Strategy Nursing Graduate Guarantee 2008-2009

This report presents the results of an evaluation of the Ontario provincial strategy for hiring new graduates, the Nursing Graduate Guarantee, for the year 2008-2009. [from summary]

From Staff Mix to Skill Mix and Beyond: Towards a Systemic Approach to Health Workforce Management

This review describes evidence about the benefits and pitfalls of current approaches to human resources optimisation in health care. It concludes that in order to use human resources most effectively, health care organisations must consider a more systemic approach - one that accounts for factors beyond narrowly defined human resources management practices and includes organisational and institutional conditions. [from abstract]

Implementation of Performance Support Approaches in Central America and Uganda

The Capacity Project worked with governments and partners in Central America and Uganda to test approaches for strengthening supervision systems in the health sector, as one component of the Project’s workforce performance support strengthening. [from summary]

Effectiveness of Computerized Clinical Guidelines in the Process of Care: a Systematic Review

Clinical practice guidelines have been developed aiming to improve the quality of care. The implementation of the computerized clinical guidelines (CCG) has been supported by the development of computerized clinical decision support systems. This systematic review assesses the impact of CCG on the process of care compared with non-computerized clinical guidelines. [from abstract]

Health Workers Wages: an Overview from Selected Countries

The overall objective of this background paper for the World Health Report 2006 is to describe variations in health worker wages across countries. However, where data are available, the authors explore variations within countries between health workers and comparable professionals. The main issues of standardization and comparability are discussed. The results are a first attempt to understand the nature of the variability of wages across settings. [from publisher]

WISN Toolkit: Toolkit for Implementing Workload Indicators of Staffing Need (WISN) to Improve Health Workforce Planning and Management in Decentralized Health Systems

The Toolkit is adapted from the WHO WISN Manual. WISN has traditionally been in a top down approach with limited success, particularly when applying it within the context of a decentralized government system. It was recognized that a more innovative approach was required to implement the methodology successfully at decentralized levels. [from author]

Is Management Theory Universal? Training Health Professionals in Pakistan

This brief outlines the teaching of management theory in a training centre for government health workers in Peshawar, Pakistan. The study finds that imposing western principles of management is often inappropriate. Training must build on the strengths and address the weaknesses of local management styles in a sensitive manner. [from author]

Who Are Health Managers? Case Studies from Three African Countries

This report outlines a rapid descriptive assessment to gain an initial understanding of the management workforce for service delivery in Ethipia, Ghana and Tanzania and to test selected criteria for assessing managers as part of the health workforce. [adapted from summary]

Assessment of Human Resources Management Practices in Lebanese Hospitals

The objective of this study is to assess the perception of HR managers about the challenges they face and the current strategies being adopted. The study also aims at assessing enabling factors including role, education, experience and HR training. [from abstract]

Competency Gaps in Human Resource Management in the Health Sector: An Exploratory Study of Ethiopia, Kenya, Tanzania, and Uganda

This study was designed to document the role and experience of health professionals with significant responsibility for human resource management (HRM); identify the challenges that these health professionals face; identify additional skills and knowledge needed by these health professionals to address HRM challenges; solicit recommendations for changes in pre-service and in-service HRM training. [from summary]

Evaluation of the Mangement of Sexually Transmitted Infection (STIS) by Private Practioners in Pulau Pinang, Malaysia

The objective of this article was to determine the current practices of private practitioners for the management of STIs in Pulau Pinang, Malaysia, evaluation of pharmacotherapy for STIs in private clinics and to ascertain the management of STIs compared to standard guidelines. [from author]

Health Worker Retention and Performance Initiatives: Making Better Strategic Choices

This technical brief focuses on issues around health worker motivation, job satisfaction, incentives, retention and performance. [from author]

Strengthening Human Resources Management: Knowledge, Skills and Leadership

The Capacity Project has made specific technical contributions to shape and advance the human resources management professional development agenda at the global, regional and country level since 2005. This brief describes the rationale, process, methodology and some of the results of key approaches that the Project and its collaborating partners developed and implemented in sub-Saharan Africa. [from author]

Supporting Health Worker Performance with Effective Supervision

This brief includes the results of the Project’s performance support (PS) interventions, and discusses factors that contributed to those results. The brief shares the common intervention model, analyzes the variations in content, context and methods of the interventions and discusses how similarities and differences played a role in the results. Finally, the brief includes recommendations for implementing and scaling up PS interventions. [from author]

Kenya Emergency Hiring Plan: Results from a Rapid Workforce Expansion Strategy

The author outlines the results of the Emergency Hiring Plan which was designed to quickly hire and train large numbers of qualified health workers in Kenya and deploy them where they are most needed. [adapted from author]

Challenges at Work and Financial Rewards to Stimulate Longer Workforce Participation

Because of the demographic changes, appropriate measures are needed to prevent early exit from work and to encourage workers to prolong their working life. The aims of this study were to examine the reasons for voluntary early retirement, the reasons for continuing working life after the official retirement age and the predictive value of the reasons mentioned. [adapted from abstract]

Staff/Population Ratios in South African Public Sector Mental Health Services

This article reports on cross-sectional survey documenting staff/population ratios in public sector mental health services in South Africa. [from abstract]

Staff/Bed and Staff/Patient Ratios in South African Public Sector Mental Health Services

This article reports on cross-sectional survey documenting staff/bed ratios in public sector mental health services in South Africa. [from abstract]

Increasing Leadership Capacity for HIV/AIDS Programs by Strengthening Public Health Epidemiology and Management Training in Zimbabwe

This paper describes a programme in Zimbabwe aimed at responding more effectively to the HIV/AIDS epidemic by reinforcing a critical competence-based training institution and producing public health leaders. [adapted from abstract]

Improving Obstetric Care in Low-Resource Settings: Implementation of Facility-Based Maternal Death Reviews in Five Pilot Hospitals in Senegal

In resource-poor settings, the facility-based maternal death review or audit is one of the most promising strategies to improve health service performance. We aim to explore and describe health workers’ perceptions of facility-based maternal death reviews and to identify barriers to and facilitators of the implementation of this approach in pilot health facilities of Senegal. [from abstract]

Managing Human Resources for Health

Within the broad subject field of human resource development, human resource management is the most substantial area, as it involves all aspects of personnel management as well as issues of capacity, training, etc. In this unit [of the online course] we will introduce you to the scope and context of human resource management in the health sector. [from author]

Building Capacity in Human Resources Management for Health Sector Reform and the Organizations and Institutions Comprising the Sector

This technical brief focuses on the relationship between human resource management and health sector reform in Latin America and Caribbean countries. [adapted from introduction]

Human Resource Requirements for Introducing Cervical Screening — Who Do We Need Where?

This article discusses the estimated requirements and imbalances of province-specific health personnel required for introducing cervical screening in South Africa. [adapted from introduction]

High Workload and Job Stress are Associated with Lower Practice Performance in General Practice: an Observational Study in 239 General Practices in the Netherlands

This study explores whether high physician workload and job stress were associated with lower quality and outcomes of healthcare delivery performance in general practice settings in the Netherlands. [adapted from abstract]

Conflicting Priorities: Evaluation of an Intervention to Improve Nurse-Parent Relationships on a Tanzanian Pediatric Ward

This article provides an evaluation of an intervention using the Health Workers for Change initiative for improving the relationship between nurses and parents on a pediatric ward in a busy regional hospital in Tanzania. [adapted from abstract]

Employment and Sociodemographic Characteristics: a Study of Increasing Precarity in the Health Districts of Belo Horizonte, Brazil

The fundamental importance of human resources for the development of health care systems is recognized the world over. Health districts, which constitute the middle level of the municipal health care system in the city of Belo Horizonte, Brazil, deal with demands from all parts of the system. This research seeks to provide the essential features required in order to understand the phenomenon of increase in precarity of employment in these health districts. [from abstract]