Lean Management in the South African Public Health Sector: A Case Study


 
Language:

English

Author:

Price J

Series/Journal Title:

South African Health Review

Volume:

2013/2014

Pages:

10

Description:

This chapter gives an account of one relatively modest but effective intervention in an orthopaedic outpatient clinic at the New Somerset Hospital (NSH) in Cape Town in 2013. This project aimed to reduce patient waiting times in the clinic, and improve patient satisfaction.

Subject

Geographic Focus

Resource Type

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