Improving Service Delivery through Measuring Rate of Absenteeism in 30 Health Centres in Tonk District of Rajasthan, India


 
Language:

English

Authors:

Cheriyan G, Arya OP, Singh AD

Publishers:

CUTS Centre for Consumer Action, Research and Training, Result for Development Institute

Pages:

87

Description:

The objective of the study defined in this report was to evolve a community-based model of monitoring absenteeism in public health centres that can induce demand accountability of service providers, along with measuring the rate of their absenteeism and the satisfaction of the beneficiaries, and to do evidence-based advocacy for adopting the model and improving the service delivery. [from abstract]

The accompanying presentation outlines the methodology and results of the study. To view this presentation, you must have either Microsoft PowerPoint or download the free PowerPoint Viewer.

Subject

Geographic Focus

Resource Type